Fundamentals of Realistic De-Escalation

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Date: Thursday, March 12, 2026
Ends On: Thursday, March 12, 2026
Time: 8:00 AM - 4:00 PM
Location:
NITAB
527 Colman Center Drive
Rockford, IL 61108
Instructor: Nicole Florisi
Member's Fee: $0
Non-Member & Member Non-Sworn Fee: $150
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Registration Deadline: February 12, 2026


This course has been approved by ILETSB for the following mandates:

Crisis Intervention - .5
Procedural Justice - .5
De-escalation Techniques – 7/ scenario based – 1


Law enforcement agencies have come under intense pressure in recent years to prioritize their efforts at "de-escalation." We will discuss the often-challenging expectations of law enforcement professionals to gain compliance without using physical force and how oftentimes, this may not be realistic or safe. The legitimate goal of de-escalation tactics is to resolve problems with minimal harm. This distinction is critical.
The course will present law enforcement concepts and methods to support de-escalation efforts. Attendees will be provided with knowledge to apply core skills of incident stabilization, tactics and decision-making and verbal and non-verbal skills to establish contact, build rapport and create influence with difficult subjects.

Learning and Training Objectives: 
Students will learn a wide variety of skills during this course including:  
At the end of this training, the participant will be able to:

•    Articulate what 'de-escalation' actually means, what the objectives of de-escalation are, and in what situations de-escalation can and cannot be considered
•    Discuss the tactical principles of de-escalation, risk assessment and decision-making
•    Quickly evaluate an interaction to determine whether de-escalation efforts are reasonable to consider, tactically practical, and likely to be successful
•    Apply critical Force Science® concepts such as the "Response-ability Zone" and the "7 T's De- escalation Evaluation Model" to evaluate tactics that are needed or likely to be successful in supporting a de-escalation process
•    Enhance their ability to make a connection, establish rapport and apply effective principles of persuasion with difficult subjects, including mentally ill subjects, through the application of the ‘Behavioral Influence Stairway Model'
•    Learn and apply the 'Though Emotion/Behavior' (TEB) Matrix to quickly recognize whether a subject is in 'conflict', 'crisis' or has 'contaminated' thinking and therefore which strategies of persuasion are likely to be the most effective
•    Employ specialized questions specifically designed to cognitively engage individuals in crisis and increase the likelihood of resolution that either avoids force or minimizes the amount necessary to obtain control
•    Better ensure that officers' approach and control strategies maximize their response options while minimizing the potential for unnecessary emotional and/or physical escalation
•    Balance the desirability of trying to resolve a conflict peacefully with the need to maintain officer and public safety
•    Apply principles of officer self-regulation and emotional control in order to maintain rational thinking processes. 
•    Help community members and the media better understand what realistic de-escalation entails and the challenges that subjects may present that can inhibit, if not prohibit, an officer's ability to safely de-escalate.

Course Evaluation: 
NITAB will provide all attendees with a QR code to evaluate the course content and instructor knowledge of the material presented. 

This is a state-certified course and a participant may only miss 10% of the course. 
 

THIS IS NOT A PUBLIC MEETING 

This course has been certified by the ILETSB and approved to meet the following mandates:
  • Crisis Intervention - .5 hours
  • De-Escalation Techniques - 7 hours
  • Procedural Justice - .5 hours
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