Managing and Coaching Toxic Employees
Member's Fee: $0
Non-Member & Civilian Fee: $85
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Course Content: This course identifies the Commander’s/Supervisor’s own personal communication style: assertive, aggressive, or passive. It discusses how a passive laisse-faire Commander/Supervisor’s communication style can support toxic employees.
This course helps assess and define Toxic I and Toxic II behaviors, causes & impacts on other employees, work process, and work product. It describes covert & overt ploys manipulative employees use to undermine leadership, SOPs, procedures and the credibility of other employees.
It discusses assertive, straight-forward coaching methods for confronting toxic verbiage and behaviors focused on developing a employee who is not negatively impacting other employees.
It demonstrates and practices neutral unbiased writing strategies for documenting toxic behavior and coaching content.
This course has been certified by the ILETSB and approved to meet the following mandates:
☐ Civil Rights
☐ Constitutional & Proper Use of Law Enforcement Authority
☐ Cultural Competency
☐ Human Rights
☐ Law Updates
☐ Lead Homicide Investigator
☒ Procedural Justice
☐ Use of Force (must include scenario based/similar training)
THIS IS NOT A PUBLIC MEETING