Aggressive Mentally Ill and Emotionally Disturbed Individuals
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Officers have limited time in which to establish a communication mode that minimizes risk of violence. Agitated individuals can often be directed away from violence by specific communication skills. Verbal de-escalation techniques are geared to “set-up” those being contained so that physical control techniques are enhanced, if they become necessary. When the public is witness to successful verbal de-escalation, they better understand and respect the challenges facing officers, and this contributes to future officer safety.
Successful de-escalation also sets a precedent with emotionally disturbed people who are likely to have many encounters with law enforcement or security officers. At the next meeting, they are more likely to have an expectation that they will be talked down. Therefore, at the sight of the officers, they are often more cooperative.
Edgework training includes improving one’s ability to recognize patterns of behavior as indicative of mental illness or other emotional disturbance, how to communicate with individuals based on the type of behavior they are presenting, dealing with aggressive and suicidal individuals, and managing repetitive abused of emergency services.
Because officers have to protect their own safety, as well as the safety of those around them, they only have a small amount of time in which to establish a communication mode that minimizes the risk of violence. Agitated, not-yet-violence individuals can often be directed away from violence through the proper use of communication skills.
These techniques, like effective physical defensive tactics, are both simple and broad-based. Additionally, the verbal de-escalation techniques are geared to “set up” those being controlled, so that physical control techniques are enhance, whenever they are necessary. Finally, successful verbal de-escalation of agitated individuals in public view will increase respect for law enforcement among the general population. Such respect can contribute to future officer safety.
Topics discussed will include:
~ Recognizing types of mental illness and emotional disturbance
~ Communicating with people suffering from mental illness
~ Calming angry individuals, mentally ill or not
~ Verbal de-escalation and control of individuals on the edge of violence
~ Assessing likelihood of self-harm
~ Intervention techniques
Dealing with the System
~ Dealing with repetitive callers/abusers of emergency services
~ Effective liaison with child protective services & mental health professionals
This course has been certified by the ILETSB and approved in meeting the following mandated training requirements:
no Civil Rights
no Constitutional and proper use of law enforcement authority
yes Cultural Competency
yes Procedural Justice
yes Human Rights
no Law Updates
no Lead Homicide Investigator
no Use of Force (must include scenario based or similar approved training)
THIS IS NOT A PUBLIC MEETING